Getting Started

Default solution folder, feel free to edit or delete it.

Before Summiting a ticket!
There always are things you can try yourself before creating a ticket or while you are waiting for us to answer your ticket. Read the item documentation f...
Thu, 27 Sep, 2018 at 7:35 PM
What is included in our support!
What's included in item support The item support period A supported item includes item support for 6 months from the purchase date. During those 6...
Tue, 20 Jun, 2017 at 11:44 AM
What is NOT included in our support!
What's not included in item support Item customization Item support does not include services to modify or extend the item beyond the original fea...
Tue, 20 Jun, 2017 at 11:45 AM
One open ticket per one customer!
To keep things organised we allow one ticket per customer, your support ticket will be used to track all the data you have provided. Submitting multiple tic...
Tue, 20 Jun, 2017 at 11:51 AM