FAQ
Default solution folder, feel free to edit or delete it.
The expected ticket response time is 24 - 48 hours during the business days. Please note that our support team is not working on Saturdays and Sundays.
Tue, 17 Dec, 2019 at 11:26 AM
The most recent versions of theme documentation can be found online: Chicky - http://docs.themes.zone/chicky/ Bikeway - http://docs.themes.zone/bikeway/ ...
Thu, 12 Oct, 2017 at 8:10 AM
If you did not receive a response in 48 hours, please contact us via live chat at https://themes.zone, you will find a chat icon in the bottom right corner ...
Sun, 4 Jun, 2017 at 3:19 PM
Please read the following article: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error It is als...
Tue, 20 Jun, 2017 at 11:43 AM
To get bundled plugins please create a ticket with "bundled plugins" in the subject and we will send you the link to download your copy of plugins.
Sun, 7 Jul, 2019 at 9:48 AM
Hello Guys, Sorry for the issue, here is how to fix it. Sorry guys for this here is a fix. please copy the contents of the following gist to inc/the...
Fri, 13 Dec, 2019 at 8:10 PM
Our dear clients our part support team was located in Kyiv which you may know now is being captured and destroyed by Russians. I will continue supporting ou...
Fri, 25 Feb, 2022 at 11:19 AM